COURSES
Sales & Business Training
UpSkill Training offer a range of business courses to power-up your team or your own career.
With an in-depth knowledge of your needs, we aim to deliver high-quality training programs giving your team the skills & knowledge required to create massive increases in results setting your business apart from your competitors!
Examples of different sales teams that we train are below. If you have any questions or would like to book one of our training programs, please get in touch for a free consultation.
Retail Sales Training Workshop
Course Description:
In today’s competitive retail environment, having a well-trained sales team is crucial to your business’s success. Our Retail Sales Training Workshop is designed to equip your team with the skills and techniques they need to close more sales and increase your bottom line. This workshop is perfect for business owners and managers who want to see real results from their sales team.
What Participants Will Learn:
Participants in our Retail Sales Training Workshop will learn all the essential skills and techniques for success in retail sales. Our training programs are custom-designed to include industry-specific terminology and product information, ensuring participants are fully equipped to excel in their roles.
- Build stronger customer relationships: Our sales training workshop helps your team to build a strong rapport with customers, creating a positive shopping experience and building trust. This translates to increased customer loyalty and repeat business.
- Increase product knowledge: Our team will customise the Retail Training Workshop specifically for your business. We will include product or services training to help your team to gain in-depth knowledge of the products they are selling, enabling them to make better recommendations, answer customer questions and provide excellent service.
- Improve active listening skills: Participants will engage in role plays and learn the skill of active listening. This will help them to better relate to customers and understand their needs, making it easier for them to offer tailored solutions.
- Enhance communication skills: Our workshop will help your team to communicate more effectively with customers, colleagues, and supervisors, resulting in better relationships, improved teamwork, and increased sales.
- Deliver exceptional customer service: Our sales training workshop will help your team provide excellent customer service that exceeds expectations, resulting in increased customer satisfaction and loyalty.
- Boost closing skills: During the workshop your team will learn effective persuasion and negotiation skills, enabling them to close more sales and achieve higher conversion rates.
- Foster adaptability: Our workshop will help your team to adapt to new products, technologies, and trends in the retail industry, making them more competitive and better prepared to provide excellent service to customers.
Course Features:
Duration: 1-day workshop
Delivery method: In-person or virtual
Materials included: Workbook, training manual, and access to online resources.
Instructor: Our experienced sales trainers have a proven track record of success and will provide personalised coaching to each participant.
Networking opportunities: Connect with other business owners and managers to share best practices and strategies for success.
Instructor Credentials:
Our instructor Nick has 27 years of experience in sales and sales management and has helped hundreds of businesses increase their sales revenue. He has worked with a wide range of retail businesses, from small boutiques to large chain stores. He deeply understands the unique challenges and opportunities facing the retail industry.
Course Costs:
Standard rate: $249 per participant
Group rates available for businesses with five or more participants
Early bird and referral discounts are available.
Enrolling your sales team in our Retail Sales Training Workshop is the smartest investment you can make in your business. Our proven strategies and techniques will enable your team to close more sales, increase customer loyalty, and grow your revenue. Don’t wait – enrol today and start seeing results tomorrow.
Direct-to-Consumer Sales Training Workshop
Course Description:
Direct-to-consumer (DTC) sales have become increasingly important for businesses in the home improvements, finance, mortgages, and financial planning industries. Businesses need a well-trained sales team with the right skills and techniques to succeed in DTC sales. Our Direct-to-Consumer Sales Workshop is designed to give participants the knowledge and tools they need to increase sales and improve customer experiences. This workshop is perfect for business owners and managers who want to see actual results from their sales team. This workshop is ideal for business owners and managers in the home improvements, solar, window furnishings, mortgages, and finance industries who want tangible results from their sales team.”
What Participants Will Learn:
Participants in our Direct-to-Consumer Sales Workshop will learn all the essential skills and techniques specific to the Direct-to-Consumer sales industry for success. Our training programs are custom-designed to include industry-specific terminology and product information, ensuring participants are fully equipped to excel in their roles.
- Building Rapport: Building a rapport with the customer is key to establishing trust and creating a positive customer experience. Salespeople need to be able to connect with customers on a personal level and make them feel valued in the Direct-to-Consumer industry.
- The Psychology of Selling: Understanding the principles of persuasion and influence is critical to closing more sales in the Direct-to-Consumer industry. Participants will learn how to leverage these principles to increase their sales.
- Active Listening: Active listening is crucial in Direct-to-Consumer sales. Participants will learn how to listen actively to their customers and tailor their pitch to their customers’ needs, resulting in more successful sales in the Direct-to-Consumer industry.
- Overcoming Objections: Objections are a natural part of the Direct-to-Consumer sales process. Participants will learn proven techniques for handling objections specific to the Direct-to-Consumer industry and turning them into sales opportunities.
- Closing Techniques: Closing a sale requires confidence and finesse in the Direct-to-Consumer industry. Participants will master the art of closing the sale in the Direct-to-Consumer industry, resulting in more successful sales.
- Follow-Up Strategies: Follow-up strategies are essential to turning customers into repeat business in the Direct-to-Consumer industry. Participants will learn how to follow up with customers and keep them engaged, leading to long-term customer loyalty in the Direct-to-Consumer industry.
- Product Knowledge: Having in-depth knowledge of the products or services sold is crucial to building customer trust and providing value-added service in the Direct-to-Consumer industry. Participants will learn how to answer questions and provide recommendations based on the customer’s needs, leading to increased sales and customer satisfaction in the Direct-to-Consumer industry.
Course Features:
Duration: 1-day workshop
Delivery method: In-person or virtual
Materials included: Workbook, training manual, and access to online resources.
Instructor: Nick, our lead sales trainer, runs this workshop exclusively. He has a proven track record of success and will provide personalised coaching to each participant.
Networking opportunities: Connect with other business owners and managers to share best practices and strategies for success.
Instructor Credentials:
Our lead instructorNick has 27 years of experience in direct-to-consumer sales and sales management. He has helped hundreds of businesses increase their sales revenue. Nick has worked with a wide range of Direct-to-Comsumer businesses, from small startups to large corporations, and has a deep understanding of the unique challenges and opportunities facing the Direct-to-Consumer industry.
Testimonials:
“I had no idea how much I needed this workshop until I took it. The insights and strategies I gained have been invaluable in helping me close more sales and connect with customers more meaningfully.” – Scott Rappolt, Financial Advisor.
Course Costs:
Standard rate: $499 per participant
Group rates available for businesses with five or more participants
Early bird and referral discounts are available.
Enrolling your sales team in our Direct-to-Consumer Sales Workshop is the most intelligent investment you can make in your business. Our proven strategies and techniques will enable your team to increase sales, improve customer satisfaction, and grow revenue. Don’t wait – enrol today and start seeing results tomorrow.
Telephone Sales Training Workshop
Course Description:
In today’s fast-paced business world, telephone sales have become essential to any successful business. However, many businesses struggle to create a well-trained sales team to communicate effectively with customers over the phone. Our Telephone Sales Training Workshop is designed to provide participants with the knowledge and tools they need to increase sales and improve customer satisfaction in the world of telephone sales. This workshop is perfect for business owners and managers who want to see actual results from their sales team. It is ideal for those in finance, insurance, telecommunications, and other industries.
What Participants Will Learn:
Participants in our Telephone Sales Training Workshop will learn all the essential skills and techniques specific to the telephone sales industry for success. Our training programs are custom-designed to include industry-specific terminology and product information, ensuring participants are fully equipped to excel in their roles.
- Building Rapport: Building a rapport with the customer is critical to establishing trust and creating a positive customer experience. Salespeople need to be able to connect with customers on a personal level and make them feel valued in the telephone sales industry.
- The Psychology of Selling: Understanding the principles of persuasion and influence is critical to closing more sales in the telephone sales industry. Participants will learn how to leverage these principles to increase their sales.
- Active Listening: Active listening is crucial in telephone sales. Participants will learn how to listen actively to their customers and tailor their pitch to their customers’ needs, resulting in more successful sales in the telephone sales industry.
- Overcoming Objections: Objections are a natural part of the telephone sales process. Participants will learn proven techniques for handling objections specific to the telephone sales industry and turning them into sales opportunities.
- Closing Techniques: Closing a sale requires confidence and finesse in the telephone sales industry. Participants will master the art of closing the sale in the telephone sales industry, resulting in more successful sales.
- Follow-Up Strategies: Follow-up strategies are essential to turning customers into repeat business in the telephone sales industry. Participants will learn how to follow up with customers and keep them engaged, leading to long-term customer loyalty in the telephone sales industry.
- Product Knowledge: Having in-depth knowledge of the products or services sold is crucial to building customer trust and providing value-added service in the telephone sales industry. Participants will learn how to answer questions and provide recommendations based on the customer’s needs, leading to increased sales and customer satisfaction in the telephone sales industry.
Course Features:
Duration: 1-day workshop
Delivery method: In-person or virtual
Materials included: Workbook, training manual, and access to online resources.
Instructor: Our lead sales trainer, Nick, runs this workshop exclusively. He has a proven track record of success and will provide personalised coaching to each participant.
Networking opportunities: Connect with other business owners and managers to share best practices and strategies for success.
Instructor Credentials:
Our lead instructor Nick has 27 years of experience in telephone sales and sales management. He has run his own telephone sales business and helped hundreds of other companies increase their revenue using his proven telephone sales skills. Nick has worked with many companies, from small startups to large corporations, and deeply understands the unique challenges and opportunities facing the telephone sales industry.
Course Costs:
Standard rate: $295 per participant
Group rates available for businesses with five or more participants
Early bird and referral discounts are available.
Enrolling your sales team in our Telephone Sales Training Workshop is an investment in the success of your business. Our proven strategies and techniques will enable your team to increase sales, improve customer satisfaction, and grow revenue. Don’t wait – enrol today and start seeing results tomorrow.
Hospitality Sales Training Workshop
Course Description:
Sales are a critical component of the hospitality industry. A well-trained sales team with the right skills and techniques is essential to succeed in hospitality sales. Our Hospitality Sales Training Workshop is designed to give participants the knowledge and tools they need to increase sales and improve customer experiences. This workshop is perfect for business owners and managers who want to see actual results from their sales team. This workshop is ideal for businesses in the hospitality industry, such as hotels, restaurants, and event spaces, who want tangible results from their sales team.
What Participants Will Learn:
Participants in our Hospitality Sales Training Workshop will learn all the essential skills and techniques specific to the hospitality sales industry for success. Our training programs are custom-designed to include industry-specific terminology and product information, ensuring participants are fully equipped to excel in their roles.
- Building Rapport: Building a rapport with the customer is critical to establishing trust and creating a positive customer experience. Salespeople need to be able to connect with customers on a personal level and make them feel valued in the hospitality sales industry.
- The Psychology of Selling: Understanding the principles of persuasion and influence is critical to closing more sales in the hospitality sales industry. Participants will learn how to leverage these principles to increase their sales.
- Active Listening: Active listening is crucial in hospitality sales. Participants will learn how to listen actively to their customers and tailor their pitch to their customers’ needs, resulting in more successful sales in the hospitality industry.
- Overcoming Objections: Objections are a natural part of the hospitality sales process. Participants will learn proven techniques for handling objections specific to the hospitality industry and turning them into sales opportunities.
- Closing Techniques: Closing a sale requires confidence and finesse in the hospitality industry. Participants will master the art of closing the sale in the hospitality industry, resulting in more successful sales.
- Follow-Up Strategies: Follow-up strategies are essential to turning customers into repeat business in the hospitality industry. Participants will learn how to follow up with customers and keep them engaged, leading to long-term customer loyalty in the hospitality industry.
- Product Knowledge: Having in-depth knowledge of the products or services sold is crucial to building customer trust and providing value-added service in the hospitality industry. Participants will learn how to answer questions and provide recommendations based on the customer’s needs, leading to increased sales and customer satisfaction in the hospitality industry.
Course Features:
Duration: 1-day workshop
Delivery method: In-person or virtual
Materials included: Workbook, training manual, and access to online resources.
Instructor: Nick, our lead sales trainer, runs this workshop exclusively. He has a proven track record of success and will provide personalised coaching to each participant.
Networking opportunities: Connect with other business owners and managers in the hospitality industry to share best practices and strategies for success.
Instructor Credentials:
Our lead instructor Nick has 27 years of experience in sales and sales management. He has helped hundreds of businesses increase their sales revenue. Nick has worked with a wide range of hospitality businesses, from small startups to large corporations, and has a deep understanding of the unique challenges and opportunities facing the hospitality industry.
Course Costs:
Standard rate: $295 per participant
Group rates available for businesses with five or more participants
Early bird and referral discounts are available.
Enrolling your sales team in our Hospitality Sales Training Workshop is the most intelligent investment you can make in your business. Our proven strategies and techniques will enable your team to increase sales, improve customer satisfaction, and grow revenue. Don’t wait – enrol today!
Entrepreneurs & Small Businesses Sales Training Workshop
Course Description:
Effective sales strategies are essential for small businesses and entrepreneurs to succeed in today’s highly competitive market. Our Entrepreneurs & Small Business Sales Training Workshop is designed to provide participants with the skills and techniques they need to increase sales and grow their businesses. This workshop is perfect for entrepreneurs, small business owners, and managers who want tangible results from their sales team or company.
What Participants Will Learn:
Participants in our Entrepreneurs & Small Business Sales Training Workshop will learn essential skills and techniques specific to the sales industry for success. Our training programs are customized to include industry-specific terminology and product information, ensuring participants are fully equipped to excel in their roles.
- Building Rapport: Building rapport with customers is key to establishing trust and creating a positive customer experience. Entrprenuers & Small business people need to be able to connect with customers, investors, vendors and suppliers on a personal level and make them feel valued.
- The Psychology of Selling: Understanding the principles of persuasion and influence is critical to closing more sales. Participants will learn to leverage these principles to increase sales and grow their businesses.
- Active Listening: Active listening is crucial in sales. Participants will learn how to listen actively to their customers and tailor their pitch to their customers’ needs, resulting in more successful sales.
- Overcoming Objections: Objections are a natural part of the sales process. Participants will learn proven techniques for handling objections and turning them into sales opportunities.
- Closing Techniques: Closing a sale requires confidence and finesse. Participants will master closing the sale, resulting in more successful sales.
- Follow-Up Strategies: Follow-up strategies are essential to turning customers into repeat business. Participants will learn to follow up with customers and keep them engaged, leading to long-term customer loyalty.
- Product Knowledge: Having in-depth knowledge of the products or services sold is crucial to building customer trust and providing value-added service. Participants will learn how to answer questions and provide recommendations based on the customer’s needs, leading to increased sales and customer satisfaction.
Course Features:
Duration: 1-day workshop
Delivery method: In-person or virtual
Materials included: Workbook, training manual, and access to online resources.
Instructor: Our lead sales trainer, Nick, runs this workshop exclusively. He has a proven track record of success and will provide personalized coaching to each participant.
Networking opportunities: Connect with other entrepreneurs and small business owners to share best practices and strategies for success.
Instructor Credentials:
Our lead instructor Nick has 27 years of experience in sales and sales management. He has helped hundreds of businesses increase their sales revenue. Nick has worked with many businesses, from small startups to large corporations, and deeply understands the unique challenges and opportunities facing entrepreneurs and small businesses.
Course Costs:
Standard rate: $295 per participant
Group rates available for businesses with five or more participants
Early bird and referral discounts are available.
Enrolling in our Entrepreneurs & Small Business Sales Training Workshop is the most intelligent investment you can make in your business. Our proven strategies and techniques will enable you to increase sales, improve customer satisfaction, and grow your revenue. Don’t wait – enrol today.
Sale Managers Training Workshop
Course Description:
Sales managers are the backbone of a successful sales team. They play a critical role in ensuring that the team is equipped with the necessary skills and knowledge to increase sales and improve customer experiences. Our Sales Managers Training Workshop is designed to provide sales managers with the tools and techniques they need to lead their team to success. This workshop is perfect for sales managers who want to see actual results from their team and increase their own skills as a leader.
What Participants Will Learn:
Participants in our Sales Managers Training Workshop will learn all the essential skills and techniques specific to sales management for success. Our training programs are custom-designed to include industry-specific terminology and product information, ensuring participants are fully equipped to excel in their roles.
- Leadership and Motivation: Sales managers need to inspire and motivate their team to achieve their goals. Participants will learn how to become effective leaders and motivate their team to achieve success.
- Coaching and Training: Sales managers need to provide their team with the necessary training and coaching to succeed in sales. Participants will learn how to identify their team’s strengths and weaknesses and provide the appropriate training and coaching to improve their performance.
- Performance Management: Sales managers need to track their team’s performance and identify areas for improvement. Participants will learn how to set goals and KPIs, track their team’s performance, and provide feedback for improvement.
- Communication Skills: Sales managers need to communicate effectively with their team and other stakeholders. Participants will learn how to communicate effectively and how to handle difficult conversations.
- Sales Forecasting and Planning: Sales managers need to develop and execute effective sales plans to achieve their goals. Participants will learn how to develop a sales plan, forecast sales, and allocate resources effectively.
- Product Knowledge: Sales managers need to have in-depth knowledge of the products or services sold to provide value-added service to customers. Participants will learn how to answer questions and provide recommendations based on the customer’s needs, leading to increased sales and customer satisfaction.
Course Features:
Duration: 1-day workshop
Delivery method: In-person or virtual
Materials included: Workbook, training manual, and access to online resources.
Instructor: Nick, our lead sales trainer, runs this workshop exclusively. He has a proven track record of success and will provide personalized coaching to each participant.
Networking opportunities: Connect with other sales managers to share best practices and strategies for success.
Instructor Credentials:
Our lead instructor Nick has 27 years of experience in sales management. He has helped hundreds of sales managers improve their skills and lead their teams to success. Nick has worked with a wide range of businesses, from small startups to large corporations, and has a deep understanding of the unique challenges and opportunities facing sales managers..
Course Costs:
Standard rate: $599 per participant
Group rates available for businesses with five or more participants
Early bird and referral discounts are available.
Enrolling your sales managers in our Sales Managers Training Workshop is the most intelligent investment you can make in your business. Our proven strategies and techniques will enable your sales managers to lead their team to success, increase sales, and improve customer satisfaction. Don’t wait – enroll today!
Our Guarantee
Our business and sales training courses are created to the highest standard.
We’re so confident with the quality of our courses that we offer this guarntee.
High Quality courses with experienced & qualified trainers
We back up every training program with our 100% Money Back Guarantee.
If attendees are not 100% satisfied with the program, your investment will be fully refunded